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Gates

Location Rating:

Based on 716 Reviews

Gates
1941 BUFFALO ROAD,
GATES, NY 14624
Directions | Make This My Store
(585) 247-5140

Welcome to Dunn Tire Gates!

Meet our store manager Scott Gilbert and his team of trained professionals. Stop by and get advice or assistance in the selection of your new tires. We also offer an extensive list of additional automotive services for your vehicle. Please check out our "Auto Services" tab listed above.

Be sure to visit our Specials/Rebates page for all our current promotions. You can keep up with any community events and news by signing up for our E-Newsletter.

Don't wait to visit Dunn Tire Gates!

Staff at the Gates location is always friendly and extremely helpful. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by JEANNE BURDICK on Sep 25, 2018
After buying a spare tire last month after an emergency tow, I had such good service that I decided to go back. I needed to drop an old rotten spare tire from beneath my Chevy Van and swap with a newer one. The manager was unsure whether it would come out without damage due to the age and rust. The staff was successful in the process. What could have been a costly headache in finding a part for the 2001 van turned into a pleasant, quick and inexpensive fix. The manager gave me some advice for the future maintenance of the mount. I left very pleased. I will return to that store for any future tire maintenance that I need. My only negative critique would be the phone contact/appointment process. I prefer to talk directly to the store rather than a customer service agent answering service. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by PATRICIA POLIZZI on Sep 23, 2018
Staff at the Gates location is always friendly and extremely helpful. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by JEANNE BURDICK on Sep 25, 2018
After buying a spare tire last month after an emergency tow, I had such good service that I decided to go back. I needed to drop an old rotten spare tire from beneath my Chevy Van and swap with a newer one. The manager was unsure whether it would come out without damage due to the age and rust. The staff was successful in the process. What could have been a costly headache in finding a part for the 2001 van turned into a pleasant, quick and inexpensive fix. The manager gave me some advice for the future maintenance of the mount. I left very pleased. I will return to that store for any future tire maintenance that I need. My only negative critique would be the phone contact/appointment process. I prefer to talk directly to the store rather than a customer service agent answering service. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by PATRICIA POLIZZI on Sep 23, 2018
Got to appointment early and they were able to take me right in. Was completed and on my way shortly after original appointment time. Great! Bottom Line: Yes, I would recommend this business to a friend. Reviewed by LLOYD FREEMAN on Sep 21, 2018
I came in unannounced with a flat tire, and the guys at Dunn had me patched up and back on the road in less than an hour even though they were extremely busy. I appreciate how friendly and willing to help they were, and they made sure I was taken care of quickly. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by DAN LONG on Sep 19, 2018
We experienced “service above self “ from your employees. Thank you for going out of your way by staying late to repair our flat tire. There was never a hint of dissatisfaction or impatience on your part. Again, thank you for turning our disappointment into gratitude. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by DAVID JONES on Aug 20, 2018
Dunn Tire saved or weekend with a quick repair on a truck tire! Thanks! Bottom Line: Yes, I would recommend this business to a friend. Reviewed by DAVID DAUGHERTY on Jul 23, 2018
They performed the services that were scheduled in a timely manner Bottom Line: Yes, I would recommend this business to a friend. Reviewed by ROBERT NICHOLS JR on Jul 16, 2018
The staff was very personable. Thank you. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by RICHARD LIPKE on Jun 24, 2018
Patrick is truly a wonderful representation of what customer service should be. He was attentive respectful asked questions to ensure his understanding - most importantly he was sincere. He just acquired 3 new households that will be customers for life!! Thank you! And kudos to Dunn Tire for the money raised for our military veterans in WNY! Adelina G Ranalletta Bottom Line: Yes, I would recommend this business to a friend. Reviewed by ADELINA RANALLETTA on Jun 14, 2018
I've always had a great experience, bought multiple tires and have had multiple service for my vehicles. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by RICHARD MOUNT on Jun 13, 2018
Excellent customer service and this group went out of their way to accommodate me with NYS Inspection and Tires Bottom Line: Yes, I would recommend this business to a friend. Reviewed by ED BECK on Jun 05, 2018
Peter at the Gates / Rochester Dunn Tire store was very helpful. He ordered my tires, scheduled the work, explained the alignment check and helped walk me through the Goodyear Rebate instructions. I will definitely share my positive experience at Dunn Tire with my family and friends. Thank you ! Bottom Line: Yes, I would recommend this business to a friend. Reviewed by TOM LYNAH on May 27, 2018
Always pleasant and polite. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by BRUCE TAYLOR on May 26, 2018
I have been purchasing tires from Dunn Tire in Gates, NY for nearly 20 years. I have never had a single problem with any store personnel or with any product or installation. I'm about to buy a third set of tires in the course of the past couple of months for various vehicles that I own. Store Manager Scott Gilbert and front desk sales person Peter Russell have been extremely patient and professional and informative in providing advice and service. I used to watch the technicians through the waiting room window to ensure that the work being done was being done carefully and correctly. I no longer bother as I've come to trust this organization and their staff completely. I have never overheard a single customer engaged in a complaint with Dunn. I've spent hours trying to put together better prices online. I've never been able to beat Dunn's prices, and they guarantee that in writing. I'm obviously very happy with them, and I will continue to buy all my tires there. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by MIKE WHITE on May 16, 2018
I called and ordered tires at Dunn and they had the tires within 2 days. Pete and staff were completely professional and gave sound advice regarding my purchase. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by JEFF HILL on May 14, 2018
The manager at the Buffalo Rd location in Gates was professional, efficient and kind. Besides me there was another customer with a very complicated situation. He helped make all the arrangements for the repair and was understanding and kind with the customer. Loe my Dunn Tire people! Bottom Line: Yes, I would recommend this business to a friend. Reviewed by TOM MYERS on May 07, 2018
I had a flat tire. This store was very busy. They got me in and back on the road. I appreciate their efforts. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by STEVE BURKE on May 07, 2018
The service gentleman on Monday and Tuesday were awesome! They listened, they answered the questions, they had a bit of humor, they were thorough and complete in the paperwork. All good!!! Bottom Line: Yes, I would recommend this business to a friend. Reviewed by PAUL IRVINE on May 03, 2018
I’ve used Dunn Tire for years. Wouldn’t go anywhere else! Bottom Line: Yes, I would recommend this business to a friend. Reviewed by MARSHA ETTER on Apr 05, 2018
Peter is a great customer focused manager. I won’t go anywhere else! Bottom Line: Yes, I would recommend this business to a friend. Reviewed by LEO IACOBELLI on Apr 02, 2018
I was treated very well and was so impressed by the staff, their knowledge, the products l pricing l knew this was where l wanted my serviced. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by KELLY KARTOWICZ on Mar 19, 2018
Got me in quickly for service, called got appointment that day Bottom Line: Yes, I would recommend this business to a friend. Reviewed by JOSH BRANT on Mar 09, 2018
We always get good service at the Buffalo Rd store. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by SALLY LUPIANI on Feb 22, 2018
Staff and manager we're fantastic. Looking forward to going back for more updates for my car. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by DAN BLACK on Feb 19, 2018
I trust my vehicle with Dunn. They have always been fair and honest with me. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by JOHN GRIFFITHS on Feb 14, 2018
They were great!!! Already recommended them to others Bottom Line: Yes, I would recommend this business to a friend. Reviewed by KELLY FROST on Feb 12, 2018
Courtesy of staff was exceptional. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by DALE KOCH on Feb 03, 2018
Very satisfied with the operation on Buffalo Road. I have many friends that are just as as happy as I am with the great service. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by DAVID BINSACK on Jan 24, 2018
Pete's customer service was exceptional! Thank you! Bottom Line: Yes, I would recommend this business to a friend. Reviewed by CATHERINE MCMASTER on Jan 22, 2018
I came in with a complaint. I left extremely satisfied. I was very impressed how the staff handled everything and I would definitely recommend your company for the customer service! Bottom Line: Yes, I would recommend this business to a friend. Reviewed by LISA BANAS on Jan 13, 2018
Great friendly service Bottom Line: Yes, I would recommend this business to a friend. Reviewed by JIM BYRON on Jan 06, 2018
I trust Dunn Tire. Whenever I have a problem, they are there for me. Their prices are reasonable, and free tire rotations. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by PETER GUILD on Dec 29, 2017
Staff was extremely friendly and polite. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by JOHN ANDRIEU on Dec 17, 2017
Great and very friendly experience Bottom Line: Yes, I would recommend this business to a friend. Reviewed by DAVID STORNELLI on Dec 17, 2017
Dunn Tire on Buffalo Rd. In Gates New York lived up to my expectations for knowledge and customer service. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by JIM POPP on Dec 02, 2017
Dunn Tire has been my choice for tires for over 12 years. I prever the "out the door" pricing, as it is always the best for the best tires that I choose. Today I had a tire with a screw in it and when done the Sales person presented that screw, this "closes the loop" for me. Also, when requesting a tire rotation, the response was, "do you want to check the tire's balancing ?" This is the proper thing to do! Great Service, timely and though, everytime. Great Staff! Bottom Line: Yes, I would recommend this business to a friend. Reviewed by BARRY TAFT on Nov 29, 2017
They previously took care of me when we moved into the area 2 1/2 yrs ago, so I decided to buy my tires there. The previous care was complementary when I had 2 issues with tires (a flat due to poor tire stem, and a nail in tire) Bottom Line: Yes, I would recommend this business to a friend. Reviewed by JERRY CRANDALL on Nov 05, 2017
Despite being behind a long line of other customers, 2 of which also had 2 PM appointments, the service technicians jumped right on my tire rotation and had me out in record time. I observed great customer service among the staff. In particular they were very supportive and helpful to an elderly woman who was having trouble understanding the nature of an electrical problem she was having with her car. My prior 2 tire rotations at the same location were not very positive as they were backed up and I had a fairly long wait despite having appointments. I was very impressed with the staff on this occasion as they seemed to be handling an equally, if not more hectic, customer demand in a very efficient and friendly way. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by STEVE MCMASTER on Nov 04, 2017
I had an appointment on 9/16. I got a road hazard flat on 9/15. I had the car towed to Buffalo Rd. They fixed my car the same day! I was very pleased with the fast service. The staff was very helpful and friendly. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by JUDE GATES on Sep 18, 2017
Keep up the great work (Paul and Mike) in the Gates (Rochester) NY store!! Bottom Line: Yes, I would recommend this business to a friend. Reviewed by MICHAEL MARKOWSKI on Sep 05, 2017
Very helpful and they did a great job! Bottom Line: Yes, I would recommend this business to a friend. Reviewed by AMIEE WILLOUGHBY on Sep 05, 2017
Helped me out quickly with a blown Tire (sidewall) ..Very professional .. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by CHRIS MARSH on Sep 05, 2017
Have been a Dunn customer for over 25 years.... always good pricing and service. This trip was a walk in and Paul accomdated me with a time for an alignment without an appointment. Was in and out in about an hour! That's service! Bottom Line: Yes, I would recommend this business to a friend. Reviewed by MICHAEL PREVITE on Sep 05, 2017
I am always impressed at the service I receive. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by ERIN FRAWLEY on Sep 05, 2017
The car professionals on Buffalo Road are always so willing to go above and beyond to ensure that all of my concerns and questions are thoroughly explored and explained. As a single mom, I always have great peace of mind bringing my car to Dunn Tire. I give them my strongest endorsement! Bottom Line: Yes, I would recommend this business to a friend. Reviewed by AMY WILLIAMS on Sep 05, 2017
The staff we very personable. They were nice and knowledgeable but not pushy. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by LISA KEENAN on Sep 05, 2017
Your crew at the Gates location is great, thank you. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by RON TRONNES on Sep 05, 2017
I've been a customer for years. Love Dunn Tire Bottom Line: Yes, I would recommend this business to a friend. Reviewed by MARSHA ETTER on Sep 05, 2017
Dunn Tire on Buffalo Rd in Gates, New York is still #1. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by JIM POPP on Sep 05, 2017
They always get the job done in timely manner. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by BRIAN DINKMEYER on Sep 05, 2017
They did a very nice job,and the price was very good. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by DENNIS LETTEL on Sep 05, 2017
Excellent crew at the Gates store! Bottom Line: Yes, I would recommend this business to a friend. Reviewed by STEVEN STREET on Sep 05, 2017
Well mananged operation! Bottom Line: Yes, I would recommend this business to a friend. Reviewed by PAUL HELD on Sep 05, 2017
Great Salesman at front counter! remembered me Bottom Line: Yes, I would recommend this business to a friend. Reviewed by JIM NAPODANO on Sep 05, 2017
I travel A LOT for work as an independent contractor so I really beat on my car. I switched from Monroe Muffler to Dunn Tire for all my service needs and have been totally satisfied. Dunn Tire is reasonably priced, and the employees have always been polite and will readily explain any issues found with my vehicle. Thanks for all that you do! Bottom Line: Yes, I would recommend this business to a friend. Reviewed by KATELYN PELUSIO on Sep 05, 2017
The service is excellent! I bought 4 news tires and was instructed to return the following day to have the lug nuts torqued properly. The store opens at 8:00 am but I needed to be at work by 8:00. They sent their service tech out to me at 7:40 to perform the service - it was done quickly and I was able to get to work on time. Fantastic group of employees! Bottom Line: Yes, I would recommend this business to a friend. Reviewed by PAUL SCUDERI on Sep 05, 2017
Found a problem with daughter's vehicle, tire out of balance by an out of state vendor, rebalanced it free so that she could drive 600 miles home on the same day safely. Great customer service (!) I would maintain. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by ALFONSO BORRELLI on Sep 05, 2017
I love the Gates NY location! Not only is it directly next to work for extreme convenience, but the staff are always friendly, knowledgeable and not "pushy" when it comes to repairs. They tell me what needs to or should be repaired, what could wait, etc. They don't try to upsell me anything and I really appreciate that. They maintain a great business relationship with many people at my employee and for that I will continue to get most of my car work done there :) Bottom Line: Yes, I would recommend this business to a friend. Reviewed by JESSICA MARENUS on Sep 05, 2017
Always good service. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by JOYCE MADDALENA on Sep 05, 2017
I've been a customer for close to 25 yrs. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by TIMOTHY MARTELL on Sep 05, 2017
Quick service & good customer service. Will be back.. Thanks.. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by GARY CHATFIELD on Sep 05, 2017
I stopped in to discuss tires with some possibilities for tires. The staff was very helpful to direct me to some great General tires. Two days later I got them changed in less than 45 minutes and I was off. They helped me with the rebate. Very happy and I will be back. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by STEVE EMBLING on Sep 05, 2017
I've been going there for many years. Always happy with the service and the staff. Friendly and knowledgeable. I always tell people to go to Dunn Tire. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by VICTOR KUSCHTSCH on Sep 05, 2017
Took me in right away without a prior appt. Appreciate the prompt and professional service Bottom Line: Yes, I would recommend this business to a friend. Reviewed by JIM BENTLEY on Sep 05, 2017
My vehicle was serviced very quickly. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by DAVID JOHNSON on Sep 05, 2017
They were very accommodating with appointment times, and the service was as promised. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by BOB KALWAS on Sep 05, 2017
I was extremely satisfied, gentleman at counter was extremely helpful. My husband used Dunn Tire for tires, amongst other services.My car is a lease, which expires soon. I was told I may have to replace the tires, your employee was very helpful,as I told him I wanted the cheapest tires possible, and he gave me an excellent price. My husband passed away 3 years ago, but I remember how satisfied he was with your company :) Bottom Line: Yes, I would recommend this business to a friend. Reviewed by MARCIA LAMBERT on Sep 05, 2017
Staff was extremely helpful and did not waste time to get the problem resolved. Very informative and quick..have already told several people about their help...thanks Bottom Line: Yes, I would recommend this business to a friend. Reviewed by JERRY CRANDALL on Sep 05, 2017
Every time I use Dunn Tire on Buffalo Road in Gates, NY, the personnel is quick, informative, and friendly. The turn around for my vehicle is very swift. The service is wonderful and I would recommend them (and have) to anyone! Bottom Line: Yes, I would recommend this business to a friend. Reviewed by SEAN HOULIHAN on Sep 05, 2017
I had a fantastic experience with the manager (Mike). He was knowledgeable, personable, and made me feel at ease. I would recommend this Dunn Tire (Gates, NY) to people I know based solely on this interaction. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by BECKY LOWERY on Sep 05, 2017
Front desk and service employees do a great job! KEEP UP THE GOOD WORK Bottom Line: Yes, I would recommend this business to a friend. Reviewed by KWAN KOHANBANI on Sep 05, 2017
treated excellant. Went in to have tires rotated and it was done free of charge. I will buy my next set a Dunn. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by RICHARD WARNER on Sep 05, 2017
Manager Mike was very helpful - nice guy. I'll be buying my next set of tires at his store. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by RON REFICI on Sep 05, 2017
They are very thorough and helpful when it comes to repairing things. Customer service is something they excel in. I've had a few problems with my tires since I've bought them and they always get me right in to inspect them and fix whatever is wrong. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by CHRISTINA DELORENZO on Sep 05, 2017
I brought in a tire that was flat which was not a Dunn supplied tire off my new car. The Dunn manager fixed it at no charge when he found on the computer that I am a long standing customer. I did not expect that sort of service From Dunns on a tire that was not sold by you. I will be back to this store before winter to buy a set of tires. thank you Bottom Line: Yes, I would recommend this business to a friend. Reviewed by MIKE GRASSO on Sep 05, 2017
The staff at the Buffalo Road location are exceptional. They are patient, thorough and always willing to go above and beyond to ensure the best outcome. Kudos and thank you for the great service! Bottom Line: Yes, I would recommend this business to a friend. Reviewed by AMY WILLIAMS on Sep 05, 2017
No Comments Given Bottom Line: Yes, I would recommend this business to a friend. Reviewed by KIM ARMSTRONG on Mar 18, 2016
Needed a tire replaced on a older vehicle ASAP. Quick and easy. Thanks. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by GARY C on Mar 17, 2016
My service experience was excellent they treat you with respect and get you out in a timely manner. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by GEORGIA ROBINSON on Feb 24, 2016
The guys in gates were super helpful. I broke a valve stem in the extreme cold snap and they saved my bacon as I pulled in with a deflating tire. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by JASON HERFORTH on Feb 22, 2016
Went in unscheduled for my free tire rotation. Friendly, courteous staff took care of my car while I walked the Erie Canal. Dunn Tire for great service! Bottom Line: Yes, I would recommend this business to a friend. Reviewed by ROBERT RAINES on Oct 15, 2015
Great service, great staff. Bottom Line: Yes, I would recommend this business to a friend. Reviewed by EDWARD ORTMAN on Jul 30, 2015
I had an appointment and when I arrived my car was taken right away. No waiting! Bottom Line: Yes, I would recommend this business to a friend. Reviewed on Jun 24, 2015
No comments given Bottom Line: Yes, I would recommend this business to a friend. Reviewed on May 07, 2015
I have always been treated in a friendly and compentent manner. Bottom Line: Yes, I would recommend this business to a friend. Reviewed on Mar 05, 2015
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Landmarks near us:

Located by the Garden Factory next to Wendy's

Our location offers several amenities to our customers:

  • Complimentary coffee/tea/water
  • Television
  • Magazines
  • Children's play area with toys
  • Baby changing station
  • Microwave

After Hours Drop-off

We want to be convenient to our customers so we offer an after-hours drop box. Just drop off your vehicle in our lot and place your keys in our key drop-box with the envelope provided.

Free Wi-Fi

Surf the net or get some work done in our comfortable waiting area while getting your car serviced.

Gates

Store Hours

Sunday Closed
Monday 8:00 AM to 6:00 PM
Tuesday 8:00 AM to 6:00 PM
Wednesday 8:00 AM to 6:00 PM
Thursday 8:00 AM to 6:00 PM
Friday 8:00 AM to 6:00 PM
Saturday 8:00 AM to 4:00 PM